Crowd psychology: dealing with disruptive behaviour

20 Jun 2023 / 06pm - 07pm

ESI invites you to join a webinar which is all about the challenges events can face in dealing with disruptive behaviour. We will be joined by John Drury, professor of Social Psychology at the University of Sussex and author of many pieces on crowd psychology. John will discuss the latest findings of his research team regarding changes in crowd behaviours at events and gatherings. Are they related to the COVID pandemic period? Does there seem to be a consistent pattern? We will have a group discussion about what stakeholders can  do to prevent incidents at be prepared for disruptions. You are invited to join this discussion via Zoom.

  • Target audience: anyone involved in crowd management of public events and public manifestations, the design of event locations and the development of strategies aimed at influencing crowd behaviour at events, stadiums and other entertainment areas. (Event agencies, producers, security organizations, safety & security consultants, police, security regions, municipalities, architectural firms, amusement parks, concert halls and stadiums)
  • Content: informative session and discussion.
  • Duration: 1 hour
  • Planning: the webinar will take place at the following time:
  • (London, GMT) June 20, 9am
  • (Amsterdam, CET) June 20, 10am
  • (Perth, AWST) June 20, 4pm
  • (Sydney, AEST) June 20, 6pm
  • Location: online via Zoom.
  • Price: no charge. Registration is required.

John Drury is a Professor of Social Psychology at the University of Sussex. He has 30 years of experience investigating crowd behaviour – including mass gatherings, live events and festivals, mass emergencies and crowd conflicts. He has published more than 100 peer-reviewed journal articles on these and other topics. He teaches crowd psychology for crowd safety management at the UK Fire and Rescue Service and to crowd safety managers around the world.

Syan Schaap

Syan Schaap has a Masters in Public Administration. He has specialized in safety at events and crowded places as a consultant for the past 20 years. He founded the Event Safety Institute in 2014 because he felt the need for an independent center of expertise in event safety and crowd management. Within ESI, Syan leads complex projects, is a sparring partner for governments and teaches in various courses. Syan is like no other able to combine the scientific approach with the diversity of day to day practice.

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This event is fully booked.