Bridging course between a industry experience and academia
Applied Crowd Science
Specialist training course for safety professionals and governments
If you are responsible for the safety in public areas, you must be able to apply principles and insights to the field of Crowd Science. This statement by Professor Keith Still is hard to deny. Crowd Safety is central to event planning and the considerations to be made when choosing, designing and assessing the safety of an event location.
Anyone involved in a private role or a public responsibility must be able to understand which risks play a role and how to deal with the specific safety risks surrounding crowds. The Event Safety Institute offers this internationally accredited level 5 course for professionals exclusively for Australia and New Zealand. The course is provided in Australia and New Zealand on behalf of ESI by Crowd Safety specialist Roderick van Gelder.
Purpose of the course
Developing more awareness about the behaviour of crowds and individuals in the crowd, and their reactions to certain developments. The course also provides insight into how public behaviour can be modelled and how certain techniques that contribute to public safety can be applied.
Course program
Day 1 1 Introduction to Crowd Science 2 DIM-ICE risk analysis 3 Crowd dynamics – theory and practice cases – DIM-ICE assignment for client case
Day 2 4 modelling of Crowds or events (with group exercise) 5 RAMP-analysis: theory and practice 6 crowd monitoring – theory and practical situations 7 The art of deceiving, modelling and queuing 8 Crowd risk analysis: human behaviour, risk perception and consequences of incidents
Day 3 9 Site design and network analysis (with group exercise) 10 Event outflow analysis (with group exercise) 11 Response to disasters (with exercise) 12 Simulating of crowds and use of simulation studies 13 Analysis for decision making: Decision Support Matrix 14 Crowd Safety in emergencies: from planning to implementation 15 Summary of the course 16 Completing assignments including Decision Support Matrix 17 Presentation of the results by the groups 18 Closing with explanation of the final assignments
In-house
We offer this course in-house for a fixed group rate. You take care of the location, technical facilities, and F&B. This results in a significant discount on the course investment.
During the course, we apply the available knowledge about Crowd Safety and Risk Analysis to your case studies and events. This includes: how and when your crowd size reaches a critical limit, and how the effects of design, information and management influence the behaviour of your crowd. These are vital parts of understanding public safety at your own event. We help your team individually or collectively to understand crowds, make the necessary security plans, and to interpret and deal with protests. By taking the course at your own location, your team can learn together and apply the knowledge in their own practice.
The group rate includes the following:
- Participation in the three-day course for up to 20 participants;
- Access to the online portal, which contains the full course as e-learning material and additional documentation for all participants;
- A copy of Applied Crowd Science by Prof. Dr. Keith Still;
- The opportunity to submit an assignment that qualifies participants to obtain a Certificate of Achievement at NVQ Level 5 (internationally accredited by Highfield, UK).
To organize the course in-house, it is necessary to provide a suitable training room with technical support for three consecutive days, as well as coffee, tea, lunch, and to arrange participant recruitment.
Learning goals
After completing the course, the participant can:
- Recognise dangerous situations for planning and assessing events (Crowd risk analysis);
- Understand mass behaviour in the complex and built environment, under normal circumstances and in emergencies; Model an event in phases (inflow, circulation, outflow) and recognise factors of influence (design, information and management);
- Perform risk analyses for planning, designing and managing areas where crowds gather and move;
- apply guidelines for managing audience movements for various types of locations;
- articulate which factors determine the risks and safety of crowds.
Certificate and accreditation Highfield

The course is accredited by the Highfield Qualifications at Level 5 (Higher Vocational Education level). By completing the course with two written final assignments, you are entitled to the Certificate of Achievement. If you do not do this, you will receive the Certificate of Attendance.